Privacy Policy
Last Updated: 2023-10-02
1. Introduction
1.1 At Footworx Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.
2. Information We Collect
2.1 Personal Information: We may collect personal information from you when you make a purchase, create an account, subscribe to our newsletter, or interact with our website. This information may include:
- Name
- Contact information (email address, phone number, shipping address)
- Payment information (credit/debit card details)
- Account login credentials
2.2 Non-Personal Information: We may also collect non-personal information such as IP addresses, browser type, and operating system to improve the user experience on our website.
3. How We Use Your Information
3.1 We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, including order confirmations, shipment tracking, and customer support inquiries
- To send you marketing communications, newsletters, and promotional offers (you may opt out at any time)
- To improve and personalize your shopping experience on our website
- To comply with legal requirements and protect our rights and the rights of our customers
4. Data Security
4.1 We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment processing, and regular security audits.
5. Third-Party Services
5.1 We may use third-party service providers to facilitate certain functions on our website, such as payment processing and email marketing. These providers have access to your personal information only as necessary to perform their services and are contractually obligated to protect your data.
6. Cookies and Tracking Technologies
6.1 We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and tailor advertisements to your interests. You can manage cookie preferences through your browser settings.
7. Your Rights
7.1 You have the right to access, correct, or delete your personal information. To exercise these rights or make inquiries about your data, please contact us at info@footworxsa.co.za.
8. Children’s Privacy
8.1 Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
9.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance reasons. Any updates will be posted on our website.
10. Contact Us
10.1 If you have questions or concerns about our Privacy Policy or how your personal information is handled, please contact us at info@footworxsa.co.za.